AssetGPT - ITAM-first ITSM for small and mid-sized IT teams
AssetGPT helps practical IT teams turn spreadsheets into a connected service desk: assets, tickets, CMDB relationships, Richard AI, knowledge, and GDPR/ROPA evidence in one operating layer.
Why AssetGPT?
- ITAM-first service workflows that keep affected assets close to incidents, changes, requests, and problems
- Small-team CMDB context for owners, applications, databases, certificates, vendors, and dependencies
- Richard AI assistance grounded in knowledge, tickets, assets, owners, and escalation rules
- Excel bulk operations for teams whose useful asset truth already lives in spreadsheets
- GDPR/ROPA and NIS2 evidence connected to live operational records
- Self-service portal and service catalog for practical requester workflows
Pricing
| Plan | Price | Includes |
|---|---|---|
| Free | EUR 0/agent/mo excl. VAT | CMDB explorer, self-service portal, email intake, Richard CMDB queries up to 20/month |
| Standard | EUR 39.00/agent/mo excl. VAT | Full ITIL service desk, knowledge base, automation, SLA policies, API access, Richard KB + asset queries |
| Premium | EUR 62.00/agent/mo excl. VAT | Full GDPR/ROPA, unlimited automation, unlimited SLAs, MSP management, richer Richard assistance |
| Enterprise | From EUR 89.00/agent/mo excl. VAT | Data residency, custom integrations, dedicated success, unlimited Richard queries, BI export |
No credit card required. Start free. Upgrade anytime. All plans billed annually.
How it works
- Import - Bring in assets, owners, and existing records from Excel or another tool
- Relate - Connect the relationships that change daily support decisions
- Operate - Manage tickets, changes, knowledge, approvals, and compliance evidence with context
- Ask - Use Richard AI to query the operating model in natural language