A usable CMDB, without months of groundwork.
ITLedger provides a ready structure for applications, infrastructure, owners and dependencies, with optional onboarding for existing records.
What changes with ITLedger?
- The CMDB model is already present instead of starting from a blank schema exercise
- ITLedger maps, cleans, relates, and loads useful source information through a defined CMDB Launch
- The proposed import is reviewed before records are loaded and unresolved issues remain visible
- Incidents, changes, owners, dependencies, documents, certificates, and evidence use the same operating context
- Richard AI works from the approved records, relationships, knowledge, and permissions
Pricing
| Plan | Price | Includes |
|---|---|---|
| Free | EUR 0/agent/mo excl. VAT | CMDB explorer, self-service portal, email intake, Richard CMDB queries up to 20/month |
| Standard | EUR 39.00/agent/mo excl. VAT | Full ITIL service desk, knowledge base, automation, SLA policies, API access, Richard KB + asset queries |
| Premium | EUR 62.00/agent/mo excl. VAT | Full GDPR/ROPA, unlimited automation, unlimited SLAs, MSP management, richer Richard assistance |
| Enterprise | From EUR 89.00/agent/mo excl. VAT | Data residency, custom integrations, dedicated success, contract-defined Richard usage, BI export |
No credit card required. Start free. Upgrade anytime. All plans billed annually.
How CMDB Launch works
- Agree authority - Decide which sources win when records conflict
- Preview - Review mappings, duplicates, creates, updates, and relationship candidates
- Import - Load the approved records with source information and verification counts
- Accept - Test the operational ownership and dependency questions that justify the CMDB